COVID-19 RESPONSE | PUG EVENTS

Committed to Our Community

ALL GUESTS MUST BE RESPONSIBLE FOR THEIR PERSONAL SAFETY AND THE SAFETY OF OTHERS.
If you’re not feeling well or think you may have been exposed to COVID-19, PLEASE STAY HOME!

We remain dedicated to the health and well-being of our staff, guests, and entertainers. pugnacious will provide a safe, clean, and fun experience for everyone with the implementation of the following Safety and safety measures.

  • Follow recommendations & guidelines from the CDC as well as local health authorities.

  • Publish recommendations & guidelines from the CDC as well as local health authorities in public spaces.

  • Limited capacities. We are currently operating at  75% of building capacity, approved by the office of Governor Greg Abbott.

  • Temperature checks for every employee and guest as they enter the building.

  • All guest-facing team members will be required to wear face masks.

  • All guests will be required to wear a mask. (Per Executive Order) The only time face masks/face coverings will not be required for guests is when they are seated but, they are still recommended.

  • All entertainers and their crews will be temperature checked and will utilize hand sanitizer when entering the backstage area of the venue.

  • Hand sanitizer available throughout the building.

  • Dedicated Pugnacious Safety Ambassadors (PSA) will be on site handing out masks to patrons and encouraging hand sanitizing, before, during, and after operating hours. 

What can our guests expect when entering?
Please plan to arrive early as the process to get into event will take longer than normal due to the new COVID-19 safety protocols.

  • Pugnacious Safety Ambassadors (PSA) will check guest’s temperature as they enter the building.

    • If a guest registers a high temperature, they will be pulled aside for additional screening.

    • If the guest continues to register a temperature higher than 99.5, they will not be allowed to remain at concert. If purchased tickets are involved, a full refund will be offered.

    • A member of our Safety team will be called to immediately wipe down and clean the area.

  • After the guest has passed their temperature check, the admittance line will pass by a Hand Sanitizing Station manned by a PSA, and each guest will be required to sanitize their hands prior to entry into the club.

  • All guests will be required to wear a mask. (Per Executive Order) The only time face masks/face coverings will not be required for guests is when they are seated but they are still recommended.

  • PSA will be enforcing social distancing. 

In order to make sure your visit is a pugnacious one, we need your help!

  • Observe and comply with signage and guidelines posted throughout the club.

  • Wash your hands. Make good choices. Respect social distancing.

  • If you’re not feeling well or think you may have been exposed to COVID-19, PLEASE STAY HOME!

 

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